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Welcome to the Motor Carrier Passenger Council of Canada (MCPCC). We are a nationally recognized resource, working with the private sector, labour and government to strengthen our industry’s image, profitability, and vitality. Our focus is identifying and addressing human resources issues within the motor carrier passenger industry. In partnership with Human Resources and Skills Development Canada , we provide counsel, products, and services, which promote life-long learning and skills development for individuals and companies in this industry.
The Council’s representation includes: urban transit systems, engaged in the public transportation of passengers in urban areas; inter-city bus lines, providing scheduled interurban and rural passenger service; tour and charter bus services, using motor coaches to transport groups and tourists; and school bus transportation providers, who use the familiar yellow school buses, transporting students to and from school and intramural activities.
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The modern bus and coach industry plays a major role in the Canadian economy and is an exciting place in which to work and build a career. Moving millions of people daily, the industry is enjoying continuing growth. Leading edge technology, including integrated electronics, voice and satellites, is creating a dynamic new environment.
Our efforts are focused on providing new and better services for all passengers, from -students to seniors, from commuters to those with special needs. Our industry needs employees with a wide variety of specialized skills (National Occupational Standards / Certification, education / training programs) who are dedicated to delivering the highest levels of service and satisfaction to the public.

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The Council possesses nationally recognized human resources expertise and in-depth experience with all sectors of Canada’s bus industry. Our vision encompasses improved human resources standards across these sectors, professional credentials, ongoing skills development programs and lifelong learning. The Business Plan utilizes our wide-ranging Sector Study as a basis for the strategies outlined over the next five years.
The Plan addresses many of the recommendations made in the Sector Study through demonstrating ROI on training and other key human resources programs, research and strategic partnerships. Our vision is to guide the industry over the next five years, and provide them with the resources and expertise to attract and retain highly skilled employees within the bus industry.
Our Goals
The Council has identified three areas of action to be taken through this Business Plan. First, to address specific recruitment and retention issues, we are working to raise the profile of the bus industry in a variety of learning environments, developing workforce planning models, promoting work-based training opportunities, and improving the professional image of the industry through national Certification. Second, the Council has strong existing partnerships with education, industry and government. Through these unique partnerships and ties, the Council is developing the delivery of training programs, and industry-wide acceptance of apprenticeships, occupational standards and vocational training. Third, we are creating ways to deliver meaningful training and qualifications by raising awareness of work-based, distance and e-learning, promoting the national Accreditation of training programs, and supporting improved management training.
If you would like a copy of the Council’s Business Plan or an MCPCC information package, simply Click Here and fill out the order form.
The Council works closely with both industry and government partners in promoting and improving human resource standards across Canada. Working with business and industry organizations offers the Council in-depth field resources to develop programs, which support and enhance Canada’s outstanding motor carrier transportation services. Council members work directly with both companies and employees on a wide variety of concerns, such as National Occupational Standards, training and education programs leading to Certification.
Working with Human Resources Development Canada , the Council receives national support and access to a network of programs, resources and communications, delivering value to the industry while raising public awareness and interest. We work in cooperation with provincial and territorial governments, and educational institutions across the country.
Working on behalf of the bus industry within Canada, we are charged with the responsibility of supporting and enhancing high human resources standards. To that end, our goals are to:
- Enhance the recognition and value of the professional within the motor carrier passenger industry.
- Promote and share industry excellence through the creation of an industry-wide inventory of human resource success stories.
- Provide a national and collective voice on human resource issues.
- Develop educational curriculum and training programs leading to Certification in recognition of an individual’s skills, knowledge and attitude.
- Support and encourage efforts to attract people to establish careers in the motor carrier passenger industry.
- Establish National Occupational Standards outlining the skills and attitudes required of an individual to perform competently in a particular bus-related occupation.
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The MCPCC is a non-profit organization, established as a national forum. The Council offers employers, associations and labour national representation on human resource issues within the bus industry and is supported by the federal government's skills and learning agenda. This industry consists of urban transit systems, inter-city bus lines, tour and charter bus services and school bus transportation.
The Council’s Board of Directors consists of representatives from all the above sectors, the federal government, through Human Resources Development Canada, Transport Canada and the Executive Director.
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Joan Crawford |
Executive Director & CEO , Motor Carrier Passenger Council of Canada |
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Don Haire |
Executive Officer, Canadian Bus Association |
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Michel Larocque |
Gérant Régional, First Student Canada |
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Michael Roschlau |
President & CEO, Canadian Urban Transit Association |
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Mike Mahar |
Canadian Director, Amalgamated Transit Union |
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Nicholas Bye |
President Business Agent , Amalgamated Transit Union Local 1572 |
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Nathalie Clément |
Chef de Division et Dotation, Société de transport de Montréal (STM) |
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Joan Crawford |
Executive Director & CEO, Motor Carrier Passenger Council of Canada |
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Mike Mahar |
Canadian Director, Amalgamated Transit Union |
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Geoff Devlin |
President Business Agent, Amalgamated Transit Union Local 134 |
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Ray Frost |
Professional Bus Driver, Coach Canada |
| Félix Gendron |
ATU President Local 591, Société de transport de l'Outaouais |
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Brian Gillis |
Vice-President, Ambassatours Gray Line |
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Don Haire |
Executive Officer, Canadian Bus Association |
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Dave Hickie |
Senior Director Safety, Greyhound Canada/ First Canada |
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Stuart Kendrick |
Senior Vice President, Canada,Greyhound Canada/First Canada |
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Ian Laird |
President Toronto Local 1415, Amalgamated Transit Union |
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Sylvain Langis |
Président, Autocars Orléans Express Inc. |
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Michel Larocque |
Gérant Régional, Autobus Transco (1988) Inc. |
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Frank Marasco |
President of ASTSBC , North Okanagan-Shuswap S.D. No.83 |
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Alain Mercier |
Director, Réseau de transport de la Capitale |
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Christophe Paris |
Human Resources Allocation and Planning Manager, Société de transport de Montréal (STM) |
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Michael Roschlau |
President & CEO, Canadian Urban Transit Association |
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Mike Mahar |
Canadian Director, Amalgamated Transit Union |
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Marc Drolet |
Conducteur , Groupe Orléans Express |
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Ray Frost |
Professional Bus Operator, Coach Canada |
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Félix Gendron |
ATU Président Local 591, Société de transport de l'Outaouais, (STO) |
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Nathalie Gendron |
Manager of training and Development, Société de transport de l'Outaouais STO |
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Winston Ingraham |
Academic Chair, School of trade & technology NSCC Marconi Campus |
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Tom Jezersek |
General Manager, Southland Transportation |
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Michel Larocque |
Gérant Régional, First Student Canada |
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John McBride |
Regional Operations Manager, Greyhound Canada |
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James McDonald |
Divisional Supervisor, Bus Operations, Edmonton Transit |
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Jim Pattison |
President, James Pattison Associates Inc |
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Craig Peters |
Manager Training, Coast Mountain Bus Company |
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Nick Sanders |
President, Sparksman Transportation Ltd |
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Gordon Wood |
Manager of service delivery, Coach Canada |
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Many thanks to the following volunteers who serve as committee members and offer their expertise and dedication in the development of our programs.
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Dave Carroll Director, Safety & Maintenance |
Motor Coach Canada (MCC) |
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Ray Frost Professional Bus Driver |
Coach Canada |
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Mel Levandoski Manager, Labour Relations |
Greyhound Canada Trans.Corp. |
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Dave Hickie Senior Director Safety |
Greyhound Canada |
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Gord Wood Manager of Service Delivery |
Coach Canada |
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Graham Walker Manager Bus Operations West |
GO Transit |
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Mike Mahar Canadian Director |
Amalgamated Transit Union (ATU) |
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Tom Jezersek General Manager |
Southland Transportation |
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Michel Larocque Gérant Régional |
First Student Canada |
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Frank Marasco President
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ASTSBC |
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Nick Sanders President
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Sparksman Transportation Limited |
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Joe Brown Training Officer |
Calgary Transit |
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Bill Holmes Coordinator Development Human Resources
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OC Transpo |
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Nathalie Gendron Manager of Training and Development
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Société de transport de l’Outaouais (STO) |
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Guy Sauvageau Inspector
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Société de transport de l’Outaouais (STO) |
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Nancy Ortenburg Director of Training and Education
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CUTA |
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Phil Thornton-Joe Professional Driver/Trainer
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Victoria Regional Transit System |
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Maurice Buffel Consultant
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Retired from Southern Alberta Institute of Technology (SAIT) |
| Rod Cameron |
Fanshaw College |
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Michael Coates
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British Columbia Institute of Technology (BCIT) |
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Winston Ingraham Director Technology Skills Development
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University College CapeBreton(UCCB) |
| Allan McClelland |
Centenial College |
| Ron Odenback |
Retired Southern Alberta Institute of Technology (SAIT) |
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The MCPCC Information Package includes information on Council programs, personnel, and background and industry affiliations.
To order information on any of the programs or packages above, simply Click Here and fill out the order form.
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